Recruiting the Best Baristas
Posted by: Alex Linley
When Harris + Hoole wanted to ensure they were recruiting the right people to deliver the right customer experience – as well as, of course, making great coffee – they knew that recruiting people for what they did well, and loved to do, was the best route to success.
As you can see in The Recruiter article, Harris + Hoole are recruiting the best baristas (and other roles, including team members, team leaders and shop managers) through Capp’s Situational Strengths Test and Strengths-based Interview, two of the five steps from Strengths Selector, our five steps to strengths-based recruitment.
We’re delighted to be working with Harris + Hoole in this way, delivering performance through strengths.
We wish them every future success, with happy customers enjoying great coffee, served by positive and high-performing people.