Capp’s five-step approach to strengths-based recruitment

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March 2013
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Recruiting the Best Baristas

Posted by: Alex Linley


We’ve been delivering strengths-based recruitment for exciting new coffee shop chain, Harris + Hoole. Here, you can see this project featured in The Recruiter.


When Harris + Hoole wanted to ensure they were recruiting the right people to deliver the right customer experience – as well as, of course, making great coffee – they knew that recruiting people for what they did well, and loved to do, was the best route to success.


As you can see in The Recruiter article, Harris + Hoole are recruiting the best baristas (and other roles, including team members, team leaders and shop managers) through Capp’s Situational Strengths Test and Strengths-based Interview, two of the five steps from Strengths Selector, our five steps to strengths-based recruitment.


We’re delighted to be working with Harris + Hoole in this way, delivering performance through strengths.


We wish them every future success, with happy customers enjoying great coffee, served by positive and high-performing people.


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